By regularly checking your balances and other account activity, you can more quickly detect and stop fraudulent activity. With Cathay Online Banking and Cathay Business Online Banking, you can monitor your account activity online any-time and as often as you like.
Cathay Bank Online Banking requires that you select your own unique, personal username to sign. This helps reduce the possibility of identity theft and/or fraudulent activity.
Contact Cathay Bank or your credit card provider if you have questionable activity on your account.
If you have an open account that you no longer use, call the creditor to cancel it and cut up the card, making sure you also destroy the chip, before throwing it out. Follow the same procedure for unused or expired cards of all types.
Do not use obvious or easily obtainable information (such as your birth date) for your password. Never share your password and avoid writing it down.
Refer to our ATM Safety Tips for more information.
Do not have your driver’s license number or Social Security number printed on your checks.
Use the initial for your first and middle name.
Store new and cancelled checks and statements in a secure location such as a home safe.
Cathay Bank checks include many safety features to deter alterations.
